IVR Booking

Z24Hour

Z365 Days a Year

ZPunctual and Reliable

ZCredit Cards Accepted

ZFree Ring Back Service

ZOnline Booking

ZIVR Instant Booking

ZUniformed Drivers

ZCompetitive Pricing

ZProfessional Standards

IVR BOOKING

Our new interactive phone system is now active. New users will be greeted and transferred to the next available operator. Existing users will be greeted and offered a choice of up to 3 different pickup points based on their recent usage history, which is updated automatically each time you use ACE-ABC. The call may sound a little like this…

“Welcome to ACE-ABC Taxis”

“To book your taxi from…….First address option
“To arrive as soon as possible press 1”
There will be a short pause to see if you select 1, then it continues.

“To book your taxi from…….Second address option
“To arrive as soon as possible press 2”
There will be a short pause to see if you select 2, then it continues.

“To book your taxi from…….Third address option
“To arrive as soon as possible press 3”
There will be a short pause to see if you select 3, then it continues.

If you wish to use a different location or wish to book a taxi for later, you will be passed through to an operator.

“You are now being connected to an operator”

All bookings made via the IVR or our App will receive a higher priority automatically and are dispatched to the vehicles first.

Our App can be used to pre-book and pay for any journey. See Our App page.

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