Frequently Asked Questions


Z365 Days a Year

ZPunctual and Reliable

ZCredit Cards Accepted

ZFree Ring Back Service

ZOnline Booking

ZIVR Instant Booking

ZUniformed Drivers

ZCompetitive Pricing

ZProfessional Standards

Frequently Asked Questions

by | Sep 18, 2020

We have compiled a list of our most frequently asked questions to help you with any queries you may have!

Do you allow dogs in your cars?

Yes we do have dog friendly cars available. Please inform the operator when booking over the phone or select the dog car option when booking through the app.

Are you open over Christmas and New Year?

Yes we are open 24 hours a day, 7 days a week.

How do you use the app?

You can read our guide on how to use the app here

Do you do airport transfers?

Yes we do airport transfers. You can book your transfer online or give us a call on 01623 654321

Do you charge extra on weekends?

No our fares are the same on weekends as they are in the week.

Can’t find the answer you need?

Give us a call on 01623 654321 and our friendly call centre team will be more than happy to help, or email us on info@ace-abc.co.uk